

How to Design a Website Chatbot that Engages Visitors
Over the past several years, thousands of business owners and marketers have recognized the value of chatbots and deployed them to their...


The Value of Customer Satisfaction Surveys for Businesses
Most successful business owners understand that finding ways to keep existing customers is far less expensive than landing new ones. If...


Chatbots and the Online Marketing Optimization Process
Marketing Optimization refers to the process of continually improving your organization’s marketing programs in order to maximize the...


Chatbots for Help Desk Automation
One of the primary complaints that consumers tend to voice about the companies they buy from is poor customer service. Even the most...


Chatbots and Marketing Analysis Software
As marketers and business owners of all sizes know, marketing analysis is a critical exercise in which the company will collect and...


Chatbots are One of the Best Digital Marketing Ideas You Will Find
Digital marketing refers to the promotion of a company’s products or services though one or more forms of electronic media. Digital...


Chatbots as Customer Experience Software for a Small Business
For small business owners, a primary concern when they get started is in choosing software that will help them to run their companies...


What is Marketing Personalization and How Does it Work?
Business owners and marketers are talking increasingly about the idea of marketing personalization and how implementing strategies that...


Why Web Chat Has Emerged as One of the Top Business Strategies This Year
As many business owners and marketers have seen, web chat in the form of chatbots, has emerged as one of the top business strategies of...


Online Chat for Business: Live Chat v. Chatbots
In the world of customer support, there is a currently a lot of talk about chatbots and how they are showing promise to revolutions the...

























