Slack, the team messaging app, has seen explosive growth recently with over one million people now using the service every day.

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Slack is a chat room for your entire company that can be divided into smaller ‘channels’ for group dialogue, comprised of teams, interests or whatever your company needs are.

Slack is cloud-based collaboration software suite that is often viewed as an alternative to high volumes of internal email.  But even though Slack is meant for enterprises, more and more topic- and interest-themed groups are forming around the Slack platform.

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The Benefits of Chatbots for Slack

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Chatbots were initially conceived of to serve as automated assistants in the customer service arena.  But as chatbots have become more prevalent in the business world, people are seeing more and more uses for them.

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For example, if your company is using slack as a tool to for team communication, there can be a great opportunity to add a chatbot to your Slack to handle repetitive tasks that require simple answers.

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You might also find value in chatbots for filing reports, scheduling meetings, on-boarding new employees and more.

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And chatbots are extremely cost-effective.  A single chatbot can handle multiple simultaneous requests- work that would be very expensive if handled by a (human) employee.