Smooch offers a cloud messaging platform for small to medium-sized businesses as well as enterprise clients. Smooch provides a unified multi-channel messaging technology that enables startups and companies around the world to engage with consumers from messaging apps, SMS, Websites, and mobile apps.

​

The Smooch platform features include cross-channel messaging, live Web messaging, in-app messaging, social messaging, programmable SMS, rich messaging, messaging developer API, chatbot connectors, and integrations.

​

Chatbots for Smooch

​

Once Smooch is configured for your company, it allows you to get all the incoming chat notifications sent by messaging apps. Smooch lets you answer all the queries/conversations coming in from consumers right from the business app itself.  Smooch comes with connectors that let you build chatbots and connect them to the messaging channel of your choice to start chat communications with your customers.