CHATBOT USE CASES
SALES SUPPORT
Using a chatbot as a sales support agent is a cost effective way for businesses to boost their sales. Chatbots can handle specific parts of the sales process and then transfer the customer to a sales rep if needed, ideally providing them with the conversation history.
CUSTOMER SERVICE
Chatbots can easily fulfill a majority of common customer questions and hand off requests that require human interaction to customer support agents.
SCHEDULING ASSISTANCE
A scheduling chatbot will allow users to schedule appointments with employees, clinicians, service providers and others who manage their day via scheduled appointments.
CUSTOMER SURVEYS
Chatbots can automate the process of collecting valuable information from your customers and prospects regarding their level of satisfaction with your products, services, and their overall customer experience.